FAQ DE

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How do I return an order?
To return an online order, you’ll need to visit the login page and enter the email address and password you used at the time of checking out. Once logged in...
Mon, 12 Sep, 2022 at 12:34 PM
Refunds & Exchange Policy
To successfully return your order, your items must meet the following rules: Item must be returned within 30 days of purchase Items must be unused, un...
Mon, 12 Sep, 2022 at 2:35 PM
What is a TOG rating?
TOG stands for 'Thermal Overall Grade', which is a unit of measurement used to calculate the thermal insulation of a product, usually in the texti...
Tue, 14 Dec, 2021 at 11:17 AM
Where can I buy LOVE TO DREAM™ products?
You can purchase the full range of LOVE TO DREAM™ products right here on our online store. Or visit our stockists page & enter your postcode to find a s...
Tue, 14 Dec, 2021 at 11:05 AM
What is the 3 STAGE SLEEP SYSTEM™
Our Newborn to Toddler - 3 STAGE SLEEP SYSTEM™ was created to help parents put their babies to sleep around the world. Stage 1 = the Swaddling...
Tue, 14 Dec, 2021 at 11:09 AM
What safety standards do your products meet?
All garments are INPAA approved, as well as certified to the relevant safety standards applicable to those particular garments (EN 16781:2018).
Tue, 14 Dec, 2021 at 11:11 AM
Do your garments allow for a natural development of the hip joints?
Our SWADDLE UP™ & SWADDLE UP™ TRANSITION BAG/SUIT are certified hip-healthy by the "International Hip Dysplasia Institute". Their design allow...
Tue, 14 Dec, 2021 at 11:12 AM
Where are your products made?
All our products are designed in Australia and made in China. 
Tue, 14 Dec, 2021 at 11:13 AM
Gift Certificates
PURCHASE    REDEEM    CHECK BALANCE Looking for a gift but not sure what to purchase? Why not buy your loved one a gift card! This gift certificate will...
Tue, 21 Dec, 2021 at 2:24 PM